Best Diamond Education Services for First… I recently was looking for a diamond engagement ring while knowing absolutely nothing about diamonds or rings at all.  After a considerable amount of researching the internet for info and potential places I happened upon Washington Diamond and signed up for an hour meeting to learn more about the process of finding and buying the perfect diamond ring.  With absolutely zero pressure to buy from them, Tom Daube went through just about everything there was to know about diamonds.  Ultimately I decided to come back and purchase my fiances ring from them after the experiencing their wonderful customer service, custom hand crafted rings and very reasonable prices.  Very highly recommend!  --Matt K, Arlington 10/27/10

Walter made the experience of buying an engagement ring easy and stress free. I told him what I was looking for and my budget, we drew up a sketch and picked out a stone. Instead of a diamond my girlfriend wanted a sapphire. Walter found various sapphire stones for me to chose from and explained to me the best cut for what I wanted. The ring looks wonderful, she said yes and everyone comments on how amazing the ring looks. It was a great experience and I highly recommend them. I recommend knowing what you want, what you want to spend and the ring size before making an appointment. I would use them again.  William W. 10/19/2010

Walter, 

Just wanted you to know that my bride is extremely happy with her rings.  They are beautiful, and she is receiving compliments every day from friends and strangers (which, as we know, is extremely important to a new wife. ;)   

I also had a wonderful buying experience at Washington Diamond.  I felt that I paid a reasonable price for the value and quality that I received. I will happily recommend WD to my family, friends and associates. 

Kind Regards, 

P. McCambridge

Tom at Washington Diamond is absolutely wonderful. He truly listens to his customers, educates them, and doesn't push anything on them. With Tom, you don't feel like you are getting sales b. s. You are getting the truth. Tom definitely wants every person who walks into his store to become a customer, but he honestly understands when, for whatever reason, someone doesn't end up purchasing from him. We got my engagement ring and our wedding rings from Tom, and absolutely love everything we purchased.  Katie, 10/16/09

These guys are wonderful to work with! My husband was thrilled with their service while shopping for engagement rings and really liked their unique selections. Walter was great to work with for both the engagement ring and the wedding bands. They have a wonderful dedication to service. I stop by for my free ring cleanings and I'm in and out in under 10 minutes.

A great value with wonderful customer service. You can't beat it!   Susan, 8/16/09

Wow. I'm still amazed at the fabulous service and professionalism we received. I still look at my hand and say "Wow" when I look at my rings. The personal contact and fast replies to emails have been extremely helpful, especially since I now live in NC. The quality for the dollar is amazing, and I frequently check out their site for additional good deals. This isn't just a great diamond store, but a great jewelry store, a great custom jewelry maker, and really, good metal working artists who are helping to make the most important rings you'll ever wear. I have no regrets at all that we chose this company.

Their web site has a lot of information on it, but that only helps to figure out what you like and dislike, although I still occasionally browse their site just for fun. When you sit down and look at loose stones is when you get your real education. Also, we were the type of high maintenance folks who said, "we want a 3 stone design, but with pears on the sides...and we saw a setting at a different company's site that we like...what do you have like that?" They were able to make us exactly what we had in mind, with a much higher quality stone that we thought we could afford.

They are wonderful jewelers!  M, 6/5/08

Outstanding customer service! We got our wedding bands from Washington Diamond and had a wonderful experience. Tom and the rest of his team are top-notch. Make sure to consider them for any important jewelry purchase.  Artemis B.

Just wanted you to know that my bride is extremely happy with her rings. They are beautiful, and she is receiving compliments every day from friends and strangers (which, as we know, is extremely important to a new wife;). I also had a wonderful buying experience at Washington Diamond. I felt that I paid a reasonable price for the value and quality that I received. I will happily recommend WD to my family, friends and associates. - P McCambridge - Aug 2010

My husband and I had a wonderful and satisfying experience at Washington Diamond. This was the 3rd place we went to find the perfect engagement ring for me so going in we were quite leery. We had a really bad experience with Jared where they sold us a stone that after we got it appraised, which we paid for, was valued at half of what we paid for it. When we went to them to rectify the problem they wouldn't pay for a second appraisal and they kept telling us that they were going to stand by their product. Needless to say we returned the engagement ring and cancelled the orders for the wedding bands.

My husband found Washington Diamond online and made an appointment and from the moment we stepped into the showroom we were treated warmly and professionally. We sat down with Tom and he pulled out several stones and even offered to make whatever I wanted. Our consultation with Tom was so educational and professional that we found a setting we liked and purchased a stone that we had not even seen because he had just purchased it and it was coming that next morning but we felt so confident in Tom's word and expertise that we would be completely satisfied with our purchase we agreed to it. And we were surprised. Both of us were so very pleased and stunned at how beautiful my ring looked, even his sales staff was complimenting the ring. The clarity and color of the diamond is exquisite. Its been a year since we bought all our rings and I still get mouth dropping compliments on my set. Thank you Tom and the whole Washington Diamond staff for everything that you do. We tell everyone we know to go see Tom at Washington Diamond, you won't be disappointed. A. Smith - Maryland, April 2010

I never imagined that I would have a hand in customizing my earrings. You took time to listen to my ideas and offered suggestions. The result is wonderful. I love the uniqueness, simplicity, and elegance of my special earrings. Your patience, understanding, and thoughtfulness make Washington Diamond stand out among your competitors. - Kitty and Frank D. P., Reston VA June 2010

We just wanted to say thank you for spending time with us last night. We are so pleased with the ring -- last night is a wonderful memory! We look forward to working with you in the future! ... SR, Clifton, VA,

They have the best customer service, selection, quality and prices. And don't forget Tom who is totally wonderful. You tell him what you are looking for and the price range and he comes up with it on the spot. Every purchase is private and not in front of other shoppers. I wouldn't go anywhere else. by A Phillips