Reviews

Entries in trust (12)

Saturday
Nov132010

A trusted jeweler providing phenomenal service. I purchased my fiancé's engagement at ring at Washington Diamond and I worked with Tom directly throughout the process. Working by appointment only, Tom provides you with the attention needed to ensure he is able to provide high-quality service. He understands the importance of building a trusted relationship with his clients. Washington Diamond offers high-quality diamonds and they will certainly exceed your expectations. I highly recommend anyone looking for a trusted jeweler or considering purchasing diamonds to make an appointment at Washington Diamond.  Scott T.  11/3/10

Saturday
Nov132010

***** 5 stars out of 5 ***** 

I got my fiance's (now wife's) engagement ring from Washington Diamond. I got to discuss with Tom D. and was highly impressed by his trustworthiness and honesty. I knew little about diamonds and found that he seeks to educate and help you make the best purchase without trying to be pushy at all. He spent a lot of time with me looking at individual diamonds. He is both professional and personal. I also checked out some other more radio- and TV famous jewelry establishments in the DC area, but I loved Washington Diamond the best for its homey family oriented feel and came back to make my purchase.  

I did not know what setting my fiancee would like, so Tom suggested we get a temporary band. After my proposal, my fiance came back and we purchased the setting she liked with the diamond I got beforehand. She has gotten endless compliments on it (especially on how sparkly and shiny her ring was), and I couldn't be prouder. 

For our wedding a few weeks ago, we really could go to no other place but Washington Diamond to get our wedding bands because we know we could find the right style and fair price for our purchase. We again got wonderful service from Tom and love our wedding bands. Washington Diamond also helped clean my wife's engagement ring and helped polish it, which is a wonderful service they offer for all purchases made from them. 

We highly highly recommend Washington Diamond and will tell our friends, coworkers to go there for great service. People say that you have to know the 4 Cs (Cut, Clarity, Color, Carat) as you look into purchasing a diamond. Perhaps more important, I would add Character and Courteousness of the people you deal with, and Washington Diamond has both of those.  Alex T.  10/25/10

Saturday
Sep042010

Awesome! I got the most fantastic deal on a platinum band that no one in this century could beat!  We worked with Tom, who seems a little reserved at first, but once he gets talking he's very informative and fun to work with! Could not have asked for nicer people to meet and could not trust this jeweler more. I will come back again and again.  K.H.  Stafford, VA  6/9/10

Saturday
Sep042010

I have been a customer of Washington Diamond for more than fifteen (15) years and with good reason.  Washington Diamond is an extremely reputable and trustworthy Fine Jewelry Retailer.  Their diamond and gemstone jewelry is outstanding in quality and value.  I have the highest regard for their professional, attentive and customer-focused staff. Over the years I have purchased several fine jewelry pieces, which I love and cherish and will pass them down to my children for them to cherish as well.  Thank you Tom and the Washington Diamond Team for being the "Best of the Best!!  Diane K., 5/12/10  Dunn Loring, VA

Saturday
Sep042010

Working by appointment only, this is a trustworthy dealer.  They are extremely patient to hear your needs, discuss prices and design your dream ring.  Their prices are very competitive and they only deal with GIA-certified diamonds.  They even tell you to go with another dealer when they don't think they can match the competitor's price (which happened in my case).

If I were to shop for a ring again, I would go back to them.  They even have a satisfaction guarantee policy-- if your lady does not like the ring, they'll give you your money back (within a couple weeks).  Even if it's a custom-made ring.  Takaki K.  Alrington, VA  2/24/10

Friday
Sep032010

Tom helped me procure an engagement ring for my fiancee. She loved it and Tom was great to work with. He gave me a master class on diamonds, showed me how to evaluate a diamond from both a professional and a practical perspective. He had my full trust through the process and made it a lot of fun. January 16, 2008 M. W.

Friday
Sep032010

My fiance and I worked with Tom to create a bridal set, and I was most interested in finding a good quality diamond at a reasonable price. I had researched diamonds enough such that I thought I knew exactly what I wanted. But Tom educated me and offered helpful advice. He helped me select a slightly different diamond that was a much better buy than what I had originally planned.

And for those who think buying a diamond over the Internet is a better deal, I can say I believe my diamond was far higher quality for the same price than diamonds I had researched at online providers. Tom was very professional, trustworthy, and great to deal with. We'll definitely be repeat customers...L.C. West Virginia

Friday
Sep032010

Beautiful & unique custom diamond settings and awesome customer service! We've been customers for 16+ years! We moved out of the area but still come back to visit and continue to use Washington Diamond because of all that I said above and most importantly, we trust them. by Holly Morello

Friday
Sep032010

I have been doing business with Washington Diamond for over 20 yrs. and they have always acted with my best interest at heart. Tom (the owner) is one of the few people in this world that I trust completely, he is honest and above-board without exception. by Doug Whiteley

Friday
Sep032010

Reliable, honest staff. Quality merchandise. by Peter Stephan

Friday
Sep032010

I immediately felt that I could trust leaving my diamond to be reset without any worries. ..J.B.

Friday
Sep032010

 Thank you! The engagement ring that you gave so much of your time helping me to create turned out amazing! Needless to say, she couldn't be happier with the ring, and we are still celebrating. I want to thank you once again for all of your time and patience in guiding me through the process. You selflessly gave an enormous amount of both. Without a doubt, you have earned my trust, which, as you know, is not an easy thing to do. In doing so, you have gained a loyal customer and a outspoken advocate for both you and your business. Thank you for kindness, candor, and integrity in all of our many meetings. I look forward to many years of business together. D.P.