Reviews

Entries in service (87)

Saturday
Nov132010

A trusted jeweler providing phenomenal service. I purchased my fiancé's engagement at ring at Washington Diamond and I worked with Tom directly throughout the process. Working by appointment only, Tom provides you with the attention needed to ensure he is able to provide high-quality service. He understands the importance of building a trusted relationship with his clients. Washington Diamond offers high-quality diamonds and they will certainly exceed your expectations. I highly recommend anyone looking for a trusted jeweler or considering purchasing diamonds to make an appointment at Washington Diamond.  Scott T.  11/3/10

Saturday
Nov132010

Best Diamond Education Services for First… I recently was looking for a diamond engagement ring while knowing absolutely nothing about diamonds or rings at all.  After a considerable amount of researching the internet for info and potential places I happened upon Washington Diamond and signed up for an hour meeting to learn more about the process of finding and buying the perfect diamond ring.  With absolutely zero pressure to buy from them, Tom Daube went through just about everything there was to know about diamonds.  Ultimately I decided to come back and purchase my fiances ring from them after the experiencing their wonderful customer service, custom hand crafted rings and very reasonable prices.  Very highly recommend!  --Matt K, Arlington 10/27/10

Saturday
Nov132010

I first learned of Washington Diamond back in 1994 when I was shopping for an engagement ring. The service was so good, that we got our wedding bands there as well. Since then, Washington Diamond has been there for us when I had them create a custom necklace for my wife and when we asked them to take my grandmother's cocktail ring and remake it for my wife. In addition to a couple of small pieces along the way, I just picked up a pair of beautiful diamond earrings for my wife as an anniversary present. The customer always comes first at Washington Diamond. I always recommend them to people I know who are looking for quality jewelry.  Dain W. 10/23/10

Saturday
Nov132010

Evidently I was in the 33% of purchasers that are male buying the ring on their own, that is with out the future fiance' or another friend of the female persuasion to guide their decisions. I wanted the ring to be something that I had decided upon. Through the truly educational experience, I basically readjusted my original assumptions as far as the 4 c's parameters, and ended up with a much nicer ring for less money than I had earmarked from my internet research. All that, not to mention that my sales rep Walt was a genuine good guy who made the entire process very enjoyable exclusive of any pressure whatsoever. I suspect Washington Diamond knows the quality of their service, product and price, so there is no need for typical salesmanship. Needless to say, I highly recommend them. John T. Hoover, III‎  10/6/10

Saturday
Sep042010

My husband and I purchased our wedding bands at Washington Diamond last year.  Tom and his team are fantastic.  Since we have come back to repair some old family jewelry, purchase gifts for a family member, and to purchase an additional ring.

Great selection and outstanding customer service.  I highly recommend anyone considering a jewelry purchase to make an appointment at Washington Diamond.  A.E., 5/16/10  Arlington, VA

Saturday
Sep042010

We have purchased a number of items from Washington Diamond and all of the pieces are exquisite.

They custom designed our wedding rings for us and even let my husband pick the diamond and cut he desired. Two years later, we still couldn't be happier with their look and quality, and the service we receive is the very best!  Peggi G., 7/25/09  Manassas, VA

Saturday
Sep042010

Washington Diamond was an excellent jeweler for our wedding jewelry. I got my wife's engagement ring there, as well as our wedding bands. The customer service was excellent, and the sales team very comfortably helped walk us through our first purchase of a diamond ring. The value for our money was very good.   K & A, 10/11/09

Saturday
Sep042010

These guys are wonderful to work with! My husband was thrilled with their service while shopping for engagement rings and really liked their unique selections. Walter was great to work with for both the engagement ring and the wedding bands. They have a wonderful dedication to service. I stop by for my free ring cleanings and I'm in and out in under 10 minutes.

A great value with wonderful customer service. You can't beat it!   Susan, 8/16/09

Saturday
Sep042010

Excellent selection, excellent service and very professional.   Christine, 8/3/09

Saturday
Sep042010

Extremely professional and great customer service! They work by appointment only which is to your benefit since they focus on you! They are not pushy, nor do they have to be...their rings are gorgeous...you are going to want to buy from them! We will most definitely be repeat customers at this store.  Stefanie, 1/17/09

Saturday
Sep042010

Wow. I'm still amazed at the fabulous service and professionalism we received. I still look at my hand and say "Wow" when I look at my rings. The personal contact and fast replies to emails have been extremely helpful, especially since I now live in NC. The quality for the dollar is amazing, and I frequently check out their site for additional good deals. This isn't just a great diamond store, but a great jewelry store, a great custom jewelry maker, and really, good metal working artists who are helping to make the most important rings you'll ever wear. I have no regrets at all that we chose this company.

Their web site has a lot of information on it, but that only helps to figure out what you like and dislike, although I still occasionally browse their site just for fun. When you sit down and look at loose stones is when you get your real education. Also, we were the type of high maintenance folks who said, "we want a 3 stone design, but with pears on the sides...and we saw a setting at a different company's site that we like...what do you have like that?" They were able to make us exactly what we had in mind, with a much higher quality stone that we thought we could afford.

They are wonderful jewelers!  M, 6/5/08

Saturday
Sep042010

we definitely enjoyed working them. husband felt very comfortable with the service he received when buying my ring and we went back for our bands. i tend to be awful at making decisions and he was very patient with me. unfortunately we moved away from the area, or else we would certainly return for my stud earrings :-)  Hannah, 8/7/07

Saturday
Sep042010

This place is GREAT! A local place with top notch customer service! 

My husband got my engagement ring there because out of all the other places this was the only one that really had great customer service. I had to take my ring to get resized, and during the process the sales people were extremely professional and friendly. 

We had such a great experience that we got our wedding bands there!! The selection was great and again, the service was excellent!

We look forward to using them for all our fine jewelry purchases in the future.  K & M, 2/24/07

Saturday
Sep042010

Outstanding customer service! We got our wedding bands from Washington Diamond and had a wonderful experience. Tom and the rest of his team are top-notch. Make sure to consider them for any important jewelry purchase.  Artemis B.

Saturday
Sep042010

The best jewelry experience I've ever had - their customer service is stellar, they are patient through the process, and the quality is outstanding. They have beautiful things and if you don't see something you like, they'll make it for you! They are only happy if you are happy. I recently purchased a new setting there and my Mom liked it so much she had hers reset too!  Paige C.