Reviews

Entries in quality (34)

Saturday
Nov132010

I was very pleased with my experience in working with Washington Diamond to find my perfect engagement ring.  I felt very good with the purchase and my fiancee LOVES the ring - success!!  I worked with Walter and he was excellent.  I never felt pressured or like I was being sold or steered into something I didn't want.  Walter was very patient in working with me to understand the 4cs and how they may impact the finished product.  I thought the in-house selection of ring styles and settings was excellent.  In selecting the diamond, I felt confident that I was well informed on price and the quality of the stone within my budget.  The service was excellent, the staff kept me informed on when the ring would be available and they were able to get me the finished ring in only a few days.  After all the research online and visiting a number of area jewelers, I am very glad I choose to purchase at Washington Diamond.  Sean L. 11/7/10

Saturday
Nov132010

A trusted jeweler providing phenomenal service. I purchased my fiancé's engagement at ring at Washington Diamond and I worked with Tom directly throughout the process. Working by appointment only, Tom provides you with the attention needed to ensure he is able to provide high-quality service. He understands the importance of building a trusted relationship with his clients. Washington Diamond offers high-quality diamonds and they will certainly exceed your expectations. I highly recommend anyone looking for a trusted jeweler or considering purchasing diamonds to make an appointment at Washington Diamond.  Scott T.  11/3/10

Saturday
Nov132010

My now-fiance and I went to Washington Diamond to purchase my engagement ring. After numerous chain store disappointments with high prices, low quality and varying degrees of professionalism, I searched for a local jewelry store. I found Washington Diamond, and I'm glad I did. I love the appointment-only setting and the individual attention. We walked in with a very specific budget and wants in a ring, and I now have the perfect ring on my finger. We were shown one exquisite diamond. I never thought we could afford the quality of this diamond, but our sales person found the perfect diamond and provided it within our budget. There was no haggling and strange sales, he simply said, "Okay, we can do this diamond for this price with this setting, and the total will be..." And it was right on track. I know that I would have gotten a much lesser quality ring had we stuck with chains-- namely Jared. I am thrilled with it and our experience. My fiance feels comfortable enough in the store to go back for future gifts. There was no pressure, no gimmicks... Just professional courtesy and a desire to make the consumer happy. We will be going back for our wedding rings!!  Stephanie L. 10/22/10

Saturday
Nov132010

Steve in Reston, VA: I recently purchased a pair of earrings from the Washington Diamond in Falls Church, Virginia. The diamonds were a gift for my wife for our wedding anniversary. I had spent a considerable amount of time looking for the perfect pair of earrings at the best price. I had checked all of the big brand stores in the Washington D.C./ Northern Virginia area and found that Washington Diamond consistently provided a better quality diamond at a better price, with impeccable service. Each of the staff members we dealt with at Washington Diamond was very knowledgeable and helpful. They took the time to help me make the right purchase and never pressured me. In addition to exquisite diamonds, their custom made settings were absolutely incredible. I am now a committed customer and will save a lot of time in the future by going straight to Washington Diamond. 10/14/10

Saturday
Nov132010

Evidently I was in the 33% of purchasers that are male buying the ring on their own, that is with out the future fiance' or another friend of the female persuasion to guide their decisions. I wanted the ring to be something that I had decided upon. Through the truly educational experience, I basically readjusted my original assumptions as far as the 4 c's parameters, and ended up with a much nicer ring for less money than I had earmarked from my internet research. All that, not to mention that my sales rep Walt was a genuine good guy who made the entire process very enjoyable exclusive of any pressure whatsoever. I suspect Washington Diamond knows the quality of their service, product and price, so there is no need for typical salesmanship. Needless to say, I highly recommend them. John T. Hoover, III‎  10/6/10

Wednesday
Sep082010

Walter, 

Just wanted you to know that my bride is extremely happy with her rings.  They are beautiful, and she is receiving compliments every day from friends and strangers (which, as we know, is extremely important to a new wife. ;)   

I also had a wonderful buying experience at Washington Diamond.  I felt that I paid a reasonable price for the value and quality that I received. I will happily recommend WD to my family, friends and associates. 

Kind Regards, 

P. McCambridge

Saturday
Sep042010

I have been a customer of Washington Diamond for more than fifteen (15) years and with good reason.  Washington Diamond is an extremely reputable and trustworthy Fine Jewelry Retailer.  Their diamond and gemstone jewelry is outstanding in quality and value.  I have the highest regard for their professional, attentive and customer-focused staff. Over the years I have purchased several fine jewelry pieces, which I love and cherish and will pass them down to my children for them to cherish as well.  Thank you Tom and the Washington Diamond Team for being the "Best of the Best!!  Diane K., 5/12/10  Dunn Loring, VA

Saturday
Sep042010

Not only does Tom crack me up on a regular basis, he is my go-to guy when it comes to jewelry. I purchased my first ring from another company in DC claiming the best prices and best quality, and it turns out that my diamond wasn't even up to snuff when compared to the GIA certificate. Tom showed me additional flaws he was shocked to find, then helped me be OK with the purchase at some other store, and then went on to help me find the perfect wedding rings!

He is a true gentleman, everyone at the store are always extremely friendly, helpful AND knowledgeable. You cannot beat their quality -- they have professional metallurgists and jewelers working on site, they even pour their own platinum, gold and silver rings from molten metal! If you need jewelry in DC, Northern Virginia or Maryland, it is worth your time to go to Washington Diamond. You will always leave extremely satisfied.  8/18/08

Saturday
Sep042010

We have purchased a number of items from Washington Diamond and all of the pieces are exquisite.

They custom designed our wedding rings for us and even let my husband pick the diamond and cut he desired. Two years later, we still couldn't be happier with their look and quality, and the service we receive is the very best!  Peggi G., 7/25/09  Manassas, VA

Saturday
Sep042010

We ring shopped for so long before we came to Washington Diamond! They were so professional and helped us find the perfect rings. I love my ring! They really are a quality establishment.  3/3/08

Saturday
Sep042010

The best jewelry experience I've ever had - their customer service is stellar, they are patient through the process, and the quality is outstanding. They have beautiful things and if you don't see something you like, they'll make it for you! They are only happy if you are happy. I recently purchased a new setting there and my Mom liked it so much she had hers reset too!  Paige C.

Friday
Sep032010

Just wanted you to know that my bride is extremely happy with her rings. They are beautiful, and she is receiving compliments every day from friends and strangers (which, as we know, is extremely important to a new wife;). I also had a wonderful buying experience at Washington Diamond. I felt that I paid a reasonable price for the value and quality that I received. I will happily recommend WD to my family, friends and associates. - P McCambridge - Aug 2010

Friday
Sep032010

We were first recommended to Tom when I was shopping for an engagement ring for my wife. We became engaged, and then went to see Tom. Tom worked with my then fiance to design a 'unique' ring (1/2 bezel flush setting with diamond trillions) to her specifications. He then delivered the ring, which is of superior workmanship and quality, at a reasonable price and quite rapidly. The ring still gets compliments all of the time more than a decade later. Since that time we have asked Tom to design other jewelry for us as well as just purchasing earrings and necklaces from the display.

We have always been impressed with the customer service, the professionalism, the quality of the products (at a great price), and the follow up. As an example we purchased our wedding bands from Tom as well. In the 10 years since then I have dropped in on average once every 12-16 months to get the ring buffed. This is a service I would pay for, but Tom has always just done it (along with my college ring which was not purchased there) for no charge, and while I waited. I can not do enough to sing the praises of Washington Diamond. All of our custom jewelry will continue to be purchased there, and even when shopping for more 'common' items, such as earrings, I always make the extra effort to get down to Falls Church to look at the offerings prior to considering purchases from anywhere else. That is not to say I always purchase all our jewelry there, but I'm impressed enough with Tom & the store that they always get first shot at the business and even when I've purchased elsewhere I am able to shop as a more educated consumer on both quality and price as a result of the visit. December 14, 2009 - R. K.

Friday
Sep032010

I visited several businesses in the Washington area and found your company to have the best service, the most reasonable prices and largest selection of high quality diamonds. I...will highly recommend you..RB, Reston VA

Friday
Sep032010

My fiance and I were thrilled with Washington Diamond. We were treated professional...and you carried far more diamonds in the price/shape/quality range we were interested. I'm so grateful we shopped at Washington Diamond. FS, Silver Spring MD