Reviews

Entries in professional (27)

Saturday
Nov132010

Everyone at Washington Diamond did a great job at helping me and my wife pick out the perfect wedding rings. I had bought the engagement ring at another location, but we bought the wedding rings at Washington Diamond. We got married last week and everyone who saw the rings, thought they had been bought together because of how perfectly my wife's engagement and wedding ring looked together and how my ring fit right in as well. 

On the day we bought the wedding rings, we had been to about four places before going to Washington Diamond. Our plan was just to look that day, and not to buy anything. Go to all the places, go home, and compare. But Washington Diamond just blew us away. They did not try to force anything on us. They listened when we said what we wanted and what our budget was. They then didn't just try to force on us the most expensive ring within our price range, but instead really worked with us to find the perfect rings. Once we listened to everyone at Washington Diamond, and saw the beautiful rings they had to offer, we did not hesitate to buy our rings from them that day. Our only regret was that we didn't make Washington Diamond our first stop. Everyone there is very professional, they have a great selection to fit within whatever your budget might be, and they are very knowledgeable. We were 100% satisfied with all aspects of our interaction with Washington Diamond and 100% satisfied with our purchase. Without question, from now on, we will head to Washington Diamond to buy any jewelry we may need and we will no doubt recommend them to anyone we know who needs to buy rings or any other type of diamond. Benjamin M. 10/29/10

Saturday
Nov132010

I was very pleased with the courtesy and professionalism of all the people at Washington Diamond. They were willing to work with me and get exactly what I was looking for. I would definitely recommend them to anyone. Additionally, I will making a wedding ring purchase as well. Thank you all.  George D.  10/26/2010

Saturday
Nov132010

Not only is Washington diamond great value for cost, but they are knowledgeable and so professional. Out of all of the jewelers we went to (and we even met ronnie mervis) the guys at WD put us the most at ease. They didn't try to push us on anything we didn't need or want. They listened to us and kept us in budget. We couldn't be happier with our rings.  Laura 10/25/10

Saturday
Nov132010

My now-fiance and I went to Washington Diamond to purchase my engagement ring. After numerous chain store disappointments with high prices, low quality and varying degrees of professionalism, I searched for a local jewelry store. I found Washington Diamond, and I'm glad I did. I love the appointment-only setting and the individual attention. We walked in with a very specific budget and wants in a ring, and I now have the perfect ring on my finger. We were shown one exquisite diamond. I never thought we could afford the quality of this diamond, but our sales person found the perfect diamond and provided it within our budget. There was no haggling and strange sales, he simply said, "Okay, we can do this diamond for this price with this setting, and the total will be..." And it was right on track. I know that I would have gotten a much lesser quality ring had we stuck with chains-- namely Jared. I am thrilled with it and our experience. My fiance feels comfortable enough in the store to go back for future gifts. There was no pressure, no gimmicks... Just professional courtesy and a desire to make the consumer happy. We will be going back for our wedding rings!!  Stephanie L. 10/22/10

Saturday
Sep042010

I have been a customer of Washington Diamond for more than fifteen (15) years and with good reason.  Washington Diamond is an extremely reputable and trustworthy Fine Jewelry Retailer.  Their diamond and gemstone jewelry is outstanding in quality and value.  I have the highest regard for their professional, attentive and customer-focused staff. Over the years I have purchased several fine jewelry pieces, which I love and cherish and will pass them down to my children for them to cherish as well.  Thank you Tom and the Washington Diamond Team for being the "Best of the Best!!  Diane K., 5/12/10  Dunn Loring, VA

Saturday
Sep042010

Not only does Tom crack me up on a regular basis, he is my go-to guy when it comes to jewelry. I purchased my first ring from another company in DC claiming the best prices and best quality, and it turns out that my diamond wasn't even up to snuff when compared to the GIA certificate. Tom showed me additional flaws he was shocked to find, then helped me be OK with the purchase at some other store, and then went on to help me find the perfect wedding rings!

He is a true gentleman, everyone at the store are always extremely friendly, helpful AND knowledgeable. You cannot beat their quality -- they have professional metallurgists and jewelers working on site, they even pour their own platinum, gold and silver rings from molten metal! If you need jewelry in DC, Northern Virginia or Maryland, it is worth your time to go to Washington Diamond. You will always leave extremely satisfied.  8/18/08

Saturday
Sep042010

Excellent selection, excellent service and very professional.   Christine, 8/3/09

Saturday
Sep042010

Extremely professional and great customer service! They work by appointment only which is to your benefit since they focus on you! They are not pushy, nor do they have to be...their rings are gorgeous...you are going to want to buy from them! We will most definitely be repeat customers at this store.  Stefanie, 1/17/09

Saturday
Sep042010

Wow. I'm still amazed at the fabulous service and professionalism we received. I still look at my hand and say "Wow" when I look at my rings. The personal contact and fast replies to emails have been extremely helpful, especially since I now live in NC. The quality for the dollar is amazing, and I frequently check out their site for additional good deals. This isn't just a great diamond store, but a great jewelry store, a great custom jewelry maker, and really, good metal working artists who are helping to make the most important rings you'll ever wear. I have no regrets at all that we chose this company.

Their web site has a lot of information on it, but that only helps to figure out what you like and dislike, although I still occasionally browse their site just for fun. When you sit down and look at loose stones is when you get your real education. Also, we were the type of high maintenance folks who said, "we want a 3 stone design, but with pears on the sides...and we saw a setting at a different company's site that we like...what do you have like that?" They were able to make us exactly what we had in mind, with a much higher quality stone that we thought we could afford.

They are wonderful jewelers!  M, 6/5/08

Saturday
Sep042010

We ring shopped for so long before we came to Washington Diamond! They were so professional and helped us find the perfect rings. I love my ring! They really are a quality establishment.  3/3/08

Saturday
Sep042010

This place is GREAT! A local place with top notch customer service! 

My husband got my engagement ring there because out of all the other places this was the only one that really had great customer service. I had to take my ring to get resized, and during the process the sales people were extremely professional and friendly. 

We had such a great experience that we got our wedding bands there!! The selection was great and again, the service was excellent!

We look forward to using them for all our fine jewelry purchases in the future.  K & M, 2/24/07

Friday
Sep032010

My husband and I had a wonderful and satisfying experience at Washington Diamond. This was the 3rd place we went to find the perfect engagement ring for me so going in we were quite leery. We had a really bad experience with Jared where they sold us a stone that after we got it appraised, which we paid for, was valued at half of what we paid for it. When we went to them to rectify the problem they wouldn't pay for a second appraisal and they kept telling us that they were going to stand by their product. Needless to say we returned the engagement ring and cancelled the orders for the wedding bands.

My husband found Washington Diamond online and made an appointment and from the moment we stepped into the showroom we were treated warmly and professionally. We sat down with Tom and he pulled out several stones and even offered to make whatever I wanted. Our consultation with Tom was so educational and professional that we found a setting we liked and purchased a stone that we had not even seen because he had just purchased it and it was coming that next morning but we felt so confident in Tom's word and expertise that we would be completely satisfied with our purchase we agreed to it. And we were surprised. Both of us were so very pleased and stunned at how beautiful my ring looked, even his sales staff was complimenting the ring. The clarity and color of the diamond is exquisite. Its been a year since we bought all our rings and I still get mouth dropping compliments on my set. Thank you Tom and the whole Washington Diamond staff for everything that you do. We tell everyone we know to go see Tom at Washington Diamond, you won't be disappointed. A. Smith - Maryland, April 2010

Friday
Sep032010

Tom helped me procure an engagement ring for my fiancee. She loved it and Tom was great to work with. He gave me a master class on diamonds, showed me how to evaluate a diamond from both a professional and a practical perspective. He had my full trust through the process and made it a lot of fun. January 16, 2008 M. W.

Friday
Sep032010

Dear Tom, Just wanted to take a minute to thank you and all your staff for the "once again" excellent service and professionalism. When we purchased our diamond from you nearly nine years ago we knew that we had made a fantastic choice in choosing your company. Your business and your staff are professional, kind and extremely knowledgeable. You are a "big diamond company" that is able to maintain are warm, friendly, comfortable atmosphere. Your staff is genuinely excited for their clients to walk away wearing a beautiful diamond. They are proud of their work and deserve to be proud. A diamond is a fabulous stone, but when set in such care and in just the right way it makes it even more perfect! You are all in the right line of work!Thanks again...We love it!...R&FS, Vienna, VA 8/21/01

Friday
Sep032010

My fiance and I were thrilled with Washington Diamond. We were treated professional...and you carried far more diamonds in the price/shape/quality range we were interested. I'm so grateful we shopped at Washington Diamond. FS, Silver Spring MD