Wow. I'm still amazed at the fabulous service and professionalism we received. I still look at my hand and say "Wow" when I look at my rings. The personal contact and fast replies to emails have been extremely helpful, especially since I now live in NC. The quality for the dollar is amazing, and I frequently check out their site for additional good deals. This isn't just a great diamond store, but a great jewelry store, a great custom jewelry maker, and really, good metal working artists who are helping to make the most important rings you'll ever wear. I have no regrets at all that we chose this company.

Their web site has a lot of information on it, but that only helps to figure out what you like and dislike, although I still occasionally browse their site just for fun. When you sit down and look at loose stones is when you get your real education. Also, we were the type of high maintenance folks who said, "we want a 3 stone design, but with pears on the sides...and we saw a setting at a different company's site that we like...what do you have like that?" They were able to make us exactly what we had in mind, with a much higher quality stone that we thought we could afford.

They are wonderful jewelers!  M, 6/5/08

Although I had read books, talked with friends, and done research on the internet on how to evaluate diamonds, I still had a great deal of anxiety on the day I came in to talk with you. I felt like you provided me with high quality information and insight into the aspects I should be looking for in a diamond, and that you addressed my questions professionally, respecting the fact that this was not a easy decision for anyone to make. The most important thing to me is that I walked out of your store feeling very happy with my purchase, and that my beautiful wife-to-be was going to be thrilled with the ring I had picked for her. I have also been happy with the service you have provided post-purchase. It is very nice to be able to call and speak to you personally, or one of your highly qualified staff about questions or concerns I have about how to care for the diamond, and other relevant issues. - KKT, Bethesda, MD

You and your staff are absolutely the best! My wife was thrilled with the ring. With your help I was able to pick the right ring and diamonds and keep within my budget. The appointment system and the personal attention and no pressure sales approach would be enough to keep me coming back, but on top of that the price just cannot be beat. Finally, the turn around when I told you how little time I had till our anniversary and your teams effort to deliver was truly astounding. You can be sure, when ever I am in the market for fine jewelry I will be back to Washington Diamond. You can be sure that When family friends or associates are in the market, I will recommend that they come to you. There's just no need to go anywhere else, Quality, Service, Price and Honesty in a no pressure setting! You truly set the standard!! - RR, Burtonsville MD

I very much want to thank you for the personalized attention you have shown us. We really appreciate the extra effort you have taken... In fact your establishment was quite exceptional and without comparison. ST, Fruitland MD

Washington Diamond has a great team of professionals who give personal attention to the customer. From the time you walk in the door they make you feel right at home. Our salesman Walter Via was so patient with us. Never one time did he put pressure on us to make a purchase. Their selection and quality of diamonds sell themselves. Walter helped us to customize my husband's wedding band to match my wedding set as closely as possible. When we saw the finished product of our entire set of rings we were absolutely floored. The showroom is crisp and clean. Excellent lighting. Very attractive. There are no obstructions in the display cases. All of the jewelry is neatly displayed. Never out of order. And Maggie, she is a gem. She adds a special polish to their customer service. We love her energy. I will definitely make future purchases with them again. As the old saying goes, you get what you pay for. by Shirley George

WD is not like any other jewelery store. We bought our wedding rings from them in 2004, and every time I visit the store, they know me by name and ask about my husband and our new daughter. Since then, I have bought other pieces from them and will have them make a special ring for my Mother on her 50th Bday. We have had others ask about my wedding ring and if it was hand made just for me. When you buy from them, you know you are not getting a ring that another bride has. Their designs are unique and one of a kind.They are very personal but do not force you to buy from them. But rather make sure you are fully informed about the product, whether you purchase from them or not. They don't follow you around in the store, asking you 50 questions. No pressure whatsoever!! I will NEVER shop anywhere else. WD is the place for us!! by Shawnita Marshall

Excellent personal service at a reasonable price, but even if it weren't absolutely the cheapest price, the service is well worth it...CJ.

Educating me on diamonds and by providing superior personal customer service - being patient with me, calming my anxiety over purchase, by not pressuring me to purchase.

Washington Diamond offers personal attention and care. I don't feel like a "customer". I feel like I am important to you...DW.

Personal touch in everything! Your knowledge of gems and wide selections available, always makes working with you the best. ..M.A.G.

Personalized help, beautiful stones and settings, very well prices, listed on Washingtonian Best, and location...B.C. and H.G.

The personal service you offer is unmatched! S.S.