I haven't done much jewelry shopping, but the people at Washington Diamond made it easy to learn. Very knowledgeable, and I never got the feeling that they were trying to rip me off. Also, very quick turn-around on getting the ring together on a tight deadline. Highly recommended.‎  David K.  11/1/10

Everyone at Washington Diamond did a great job at helping me and my wife pick out the perfect wedding rings. I had bought the engagement ring at another location, but we bought the wedding rings at Washington Diamond. We got married last week and everyone who saw the rings, thought they had been bought together because of how perfectly my wife's engagement and wedding ring looked together and how my ring fit right in as well. 

On the day we bought the wedding rings, we had been to about four places before going to Washington Diamond. Our plan was just to look that day, and not to buy anything. Go to all the places, go home, and compare. But Washington Diamond just blew us away. They did not try to force anything on us. They listened when we said what we wanted and what our budget was. They then didn't just try to force on us the most expensive ring within our price range, but instead really worked with us to find the perfect rings. Once we listened to everyone at Washington Diamond, and saw the beautiful rings they had to offer, we did not hesitate to buy our rings from them that day. Our only regret was that we didn't make Washington Diamond our first stop. Everyone there is very professional, they have a great selection to fit within whatever your budget might be, and they are very knowledgeable. We were 100% satisfied with all aspects of our interaction with Washington Diamond and 100% satisfied with our purchase. Without question, from now on, we will head to Washington Diamond to buy any jewelry we may need and we will no doubt recommend them to anyone we know who needs to buy rings or any other type of diamond. Benjamin M. 10/29/10

Not only is Washington diamond great value for cost, but they are knowledgeable and so professional. Out of all of the jewelers we went to (and we even met ronnie mervis) the guys at WD put us the most at ease. They didn't try to push us on anything we didn't need or want. They listened to us and kept us in budget. We couldn't be happier with our rings.  Laura 10/25/10

My husband had a great experience at Washington Diamond when he went to pick out and purchase my engagement ring. When it was time to pick out our wedding rings, we decided to go back to Washington Diamond and I'm so glad we did. We are very happy with our wedding rings! The gentleman we worked with was patient and knowledgeable. They have a wide variety of rings from which to choose and because you have to have an appointment to go there, you have undivided attention from a jewelry expert. We never felt pushed into buying rings that weren't right for us either. For example, though I tried on wedding bands with diamonds in them, I knew I wanted a ring that was similar to my mother's. I wanted a solid, platinum, delicate band. I would think that many sales people would want to push the idea of adding diamonds to it, but the gentleman who was helping us never did that. Instead, he helped me find a band that coordinates beautifully with my engagement ring and is exactly what I wanted. My husband's band looks like it was meant to be on his hand. We also got our rings inscribed on the inside and they did that very quickly and beautifully. We are very happy with Washington Diamond and absolutely recommend them.   K & S, 8/3/10

After my fiance proposed he could not stop saying how happy he was with Washington Diamond.  After visiting Washington Diamond today to select wedding bands, I understand why he was so impressed.  We worked with Tom (the owner), who was very knowledgeable and patient.  He helped guide us through the process but did not push us in any way.  
I would definitely recommend Washington Diamond and look forward to working with them in the future.  Joanna N., 6/19/10  Washington, DC

My fiance and I had a very good experience with Washington Diamond.  If we ever need diamond jewelry again, I am sure that we will go back there again.  My fiance spent MONTHS searching for the right stone and setting.  He said that Tom at Washington Diamond had a great selection of stones and was very knowledgeable.  Another thing that is great about this store is that they aren't PUSHY.  They also really work with you to create exactly what you want.  I have tiny fingers and my fiance had wanted to get me  two very thin wedding bands just like his mom has.  Although they normally don't make rings that thin, they came up with a way to do it right there on the spot, and made it just perfectly.  For my fiance's ring the one we ordered first came back from the company they got it from with a few nicks, they ordered a replacement, and again it had nicks. (note: they don't use this company any more because of this incident)  With our wedding date getting ever closer, rather than risk another problem ring, they just had their metalsmith create one that was very similar, only EVEN BETTER than the original ring we were looking at.  

Regarding the other staff, the ladies who work up front who answer your calls and help you out when you come by are just lovely.  They are very nice and quite knowledgeable themselves.  

And as a personal aside, I LOVE my engagement ring.  They are always happy to clean it for me any time I drop by, but even when it is FILTHY, it still sparkles like nothing else I've ever seen, and people always comment about how pretty the detailed band work is.  They did a phenomenal job, and we couldn't be happier.  I would suggest them to anyone looking for an engagement ring or any other diamond jewelry.  Vail M, 9/8/09  Alexandria, VA

Not only does Tom crack me up on a regular basis, he is my go-to guy when it comes to jewelry. I purchased my first ring from another company in DC claiming the best prices and best quality, and it turns out that my diamond wasn't even up to snuff when compared to the GIA certificate. Tom showed me additional flaws he was shocked to find, then helped me be OK with the purchase at some other store, and then went on to help me find the perfect wedding rings!

He is a true gentleman, everyone at the store are always extremely friendly, helpful AND knowledgeable. You cannot beat their quality -- they have professional metallurgists and jewelers working on site, they even pour their own platinum, gold and silver rings from molten metal! If you need jewelry in DC, Northern Virginia or Maryland, it is worth your time to go to Washington Diamond. You will always leave extremely satisfied.  8/18/08

Washington Diamond had the best value in the area for terrific jewelry. I LOVE my ring, they clean it for free, and occasionally send us sale and discount mailings to come in to purchase more. The jewelers are knowledgeable, but not pushy or overbearing.

Jennifer, 10/23/08

Dear Tom, Just wanted to take a minute to thank you and all your staff for the "once again" excellent service and professionalism. When we purchased our diamond from you nearly nine years ago we knew that we had made a fantastic choice in choosing your company. Your business and your staff are professional, kind and extremely knowledgeable. You are a "big diamond company" that is able to maintain are warm, friendly, comfortable atmosphere. Your staff is genuinely excited for their clients to walk away wearing a beautiful diamond. They are proud of their work and deserve to be proud. A diamond is a fabulous stone, but when set in such care and in just the right way it makes it even more perfect! You are all in the right line of work!Thanks again...We love it!...R&FS, Vienna, VA 8/21/01

Walter Via - He is simply one of the nicest, most knowledgeable, and easy going guys I've ever met. When you meet with him, he REALLY goes above and beyond in assisting his customers make informed and great decisions. A genuinely good person. by D. McLachlan

Great customer service - every one in the shop is knowledgeable, helpful, and fun! The best pricing, quality, and environment in which to shop for and purchase diamonds and fine jewelry. It is a small intimate store with a very BIG effect. Oh, and they have a starbucks coffee machine....not that it matters-:) Thanks. by Margaret Rose

Washington Diamond staff knew and explained about the cut of the diamond, and he was more knowledgeable and less pushy than the others. Thanks...CR.

Individual attention with appointments. Better selection, knowledgeable and willing staff. Keep up the good work..A.R.

No pressure. No misinformation. No presumptions. Knowledgeable staff. Great service. Friendly Fares. D.M.N.