I haven't done much jewelry shopping, but the people at Washington Diamond made it easy to learn. Very knowledgeable, and I never got the feeling that they were trying to rip me off. Also, very quick turn-around on getting the ring together on a tight deadline. Highly recommended.‎  David K.  11/1/10

Everyone at Washington Diamond did a great job at helping me and my wife pick out the perfect wedding rings. I had bought the engagement ring at another location, but we bought the wedding rings at Washington Diamond. We got married last week and everyone who saw the rings, thought they had been bought together because of how perfectly my wife's engagement and wedding ring looked together and how my ring fit right in as well. 

On the day we bought the wedding rings, we had been to about four places before going to Washington Diamond. Our plan was just to look that day, and not to buy anything. Go to all the places, go home, and compare. But Washington Diamond just blew us away. They did not try to force anything on us. They listened when we said what we wanted and what our budget was. They then didn't just try to force on us the most expensive ring within our price range, but instead really worked with us to find the perfect rings. Once we listened to everyone at Washington Diamond, and saw the beautiful rings they had to offer, we did not hesitate to buy our rings from them that day. Our only regret was that we didn't make Washington Diamond our first stop. Everyone there is very professional, they have a great selection to fit within whatever your budget might be, and they are very knowledgeable. We were 100% satisfied with all aspects of our interaction with Washington Diamond and 100% satisfied with our purchase. Without question, from now on, we will head to Washington Diamond to buy any jewelry we may need and we will no doubt recommend them to anyone we know who needs to buy rings or any other type of diamond. Benjamin M. 10/29/10

My fiancé and I just purchased our wedding bands at Washington Diamond.  From the outset, it was a great experience.  We worked with Walter, who had previously sold me the engagement ring.  He knows his stuff, is patient (when you are working with people trying on lots of rings that's important) and all around great to work with.  

Washington Diamond has excellent jewelry at a great price and is convenient to get to.  I come from a long line of referrals to Washington Diamond and did my homework (shopped around) before I went.  You won't be disappointed.  My fiancé is thrilled with her engagement ring and has received many compliments.  Once we add the wedding band in a couple of months it will look even better.  Jason T 10/20/10

My husband and I purchased our wedding bands at Washington Diamond last year.  Tom and his team are fantastic.  Since we have come back to repair some old family jewelry, purchase gifts for a family member, and to purchase an additional ring.

Great selection and outstanding customer service.  I highly recommend anyone considering a jewelry purchase to make an appointment at Washington Diamond.  A.E., 5/16/10  Arlington, VA

I have been a customer of Washington Diamond for more than fifteen (15) years and with good reason.  Washington Diamond is an extremely reputable and trustworthy Fine Jewelry Retailer.  Their diamond and gemstone jewelry is outstanding in quality and value.  I have the highest regard for their professional, attentive and customer-focused staff. Over the years I have purchased several fine jewelry pieces, which I love and cherish and will pass them down to my children for them to cherish as well.  Thank you Tom and the Washington Diamond Team for being the "Best of the Best!!  Diane K., 5/12/10  Dunn Loring, VA

My fiance and I had a very good experience with Washington Diamond.  If we ever need diamond jewelry again, I am sure that we will go back there again.  My fiance spent MONTHS searching for the right stone and setting.  He said that Tom at Washington Diamond had a great selection of stones and was very knowledgeable.  Another thing that is great about this store is that they aren't PUSHY.  They also really work with you to create exactly what you want.  I have tiny fingers and my fiance had wanted to get me  two very thin wedding bands just like his mom has.  Although they normally don't make rings that thin, they came up with a way to do it right there on the spot, and made it just perfectly.  For my fiance's ring the one we ordered first came back from the company they got it from with a few nicks, they ordered a replacement, and again it had nicks. (note: they don't use this company any more because of this incident)  With our wedding date getting ever closer, rather than risk another problem ring, they just had their metalsmith create one that was very similar, only EVEN BETTER than the original ring we were looking at.  

Regarding the other staff, the ladies who work up front who answer your calls and help you out when you come by are just lovely.  They are very nice and quite knowledgeable themselves.  

And as a personal aside, I LOVE my engagement ring.  They are always happy to clean it for me any time I drop by, but even when it is FILTHY, it still sparkles like nothing else I've ever seen, and people always comment about how pretty the detailed band work is.  They did a phenomenal job, and we couldn't be happier.  I would suggest them to anyone looking for an engagement ring or any other diamond jewelry.  Vail M, 9/8/09  Alexandria, VA

Not only does Tom crack me up on a regular basis, he is my go-to guy when it comes to jewelry. I purchased my first ring from another company in DC claiming the best prices and best quality, and it turns out that my diamond wasn't even up to snuff when compared to the GIA certificate. Tom showed me additional flaws he was shocked to find, then helped me be OK with the purchase at some other store, and then went on to help me find the perfect wedding rings!

He is a true gentleman, everyone at the store are always extremely friendly, helpful AND knowledgeable. You cannot beat their quality -- they have professional metallurgists and jewelers working on site, they even pour their own platinum, gold and silver rings from molten metal! If you need jewelry in DC, Northern Virginia or Maryland, it is worth your time to go to Washington Diamond. You will always leave extremely satisfied.  8/18/08

Washington Diamond had the best value in the area for terrific jewelry. I LOVE my ring, they clean it for free, and occasionally send us sale and discount mailings to come in to purchase more. The jewelers are knowledgeable, but not pushy or overbearing.

Jennifer, 10/23/08

Outstanding customer service! We got our wedding bands from Washington Diamond and had a wonderful experience. Tom and the rest of his team are top-notch. Make sure to consider them for any important jewelry purchase.  Artemis B.

The best jewelry experience I've ever had - their customer service is stellar, they are patient through the process, and the quality is outstanding. They have beautiful things and if you don't see something you like, they'll make it for you! They are only happy if you are happy. I recently purchased a new setting there and my Mom liked it so much she had hers reset too!  Paige C.

Buying any piece of jewelry can be daunting. But when you are looking for the ring of a lifetime, all bets are off. Face it -- you need a professional. Luckily, Washington Diamond isn't far. Since 1969 this Falls Church store has helped nervous grooms-to-be and diamond-struck brides-to-be pick out the perfect stone, setting and style. The family business has appraised and designed jewelry for the Washington area's elite and ignoble alike with equal care and patience. And those clients have been sending their family, friends and neighbors to Washington Diamond for the same reason they walked out smiling in the first place: the folks who work here. Owner Tom and his co-workers will make you feel welcome, confident and inspired to purchase a beautiful piece of jewelry. And you'll want to tell everyone about it...S. Chauhan & AOL Cityguide

We were first recommended to Tom when I was shopping for an engagement ring for my wife. We became engaged, and then went to see Tom. Tom worked with my then fiance to design a 'unique' ring (1/2 bezel flush setting with diamond trillions) to her specifications. He then delivered the ring, which is of superior workmanship and quality, at a reasonable price and quite rapidly. The ring still gets compliments all of the time more than a decade later. Since that time we have asked Tom to design other jewelry for us as well as just purchasing earrings and necklaces from the display.

We have always been impressed with the customer service, the professionalism, the quality of the products (at a great price), and the follow up. As an example we purchased our wedding bands from Tom as well. In the 10 years since then I have dropped in on average once every 12-16 months to get the ring buffed. This is a service I would pay for, but Tom has always just done it (along with my college ring which was not purchased there) for no charge, and while I waited. I can not do enough to sing the praises of Washington Diamond. All of our custom jewelry will continue to be purchased there, and even when shopping for more 'common' items, such as earrings, I always make the extra effort to get down to Falls Church to look at the offerings prior to considering purchases from anywhere else. That is not to say I always purchase all our jewelry there, but I'm impressed enough with Tom & the store that they always get first shot at the business and even when I've purchased elsewhere I am able to shop as a more educated consumer on both quality and price as a result of the visit. December 14, 2009 - R. K.

Tom of Washington Diamond has been providing me with exquisite gifts of jewelry for my wife, at a reasonable cost, for over 20 years. He is a master of his craft and a delight to deal with. I recommend him wholeheartedly. March 8, 2009 J. C.

Tom designed a custom pendant piece for my wife, and customized both of our wedding bands. He was helpful, honest, and amusing through the entire process and both times that I worked with him. Whether or not you are in the DC area, make it a point to see Tom for your fine jewelry needs. July 10, 2007 Christian M.

You and your staff are absolutely the best! My wife was thrilled with the ring. With your help I was able to pick the right ring and diamonds and keep within my budget. The appointment system and the personal attention and no pressure sales approach would be enough to keep me coming back, but on top of that the price just cannot be beat. Finally, the turn around when I told you how little time I had till our anniversary and your teams effort to deliver was truly astounding. You can be sure, when ever I am in the market for fine jewelry I will be back to Washington Diamond. You can be sure that When family friends or associates are in the market, I will recommend that they come to you. There's just no need to go anywhere else, Quality, Service, Price and Honesty in a no pressure setting! You truly set the standard!! - RR, Burtonsville MD