Reviews

Entries in helpful (17)

Saturday
Nov132010

Steve in Reston, VA: I recently purchased a pair of earrings from the Washington Diamond in Falls Church, Virginia. The diamonds were a gift for my wife for our wedding anniversary. I had spent a considerable amount of time looking for the perfect pair of earrings at the best price. I had checked all of the big brand stores in the Washington D.C./ Northern Virginia area and found that Washington Diamond consistently provided a better quality diamond at a better price, with impeccable service. Each of the staff members we dealt with at Washington Diamond was very knowledgeable and helpful. They took the time to help me make the right purchase and never pressured me. In addition to exquisite diamonds, their custom made settings were absolutely incredible. I am now a committed customer and will save a lot of time in the future by going straight to Washington Diamond. 10/14/10

Saturday
Sep042010

After my fiance proposed he could not stop saying how happy he was with Washington Diamond.  After visiting Washington Diamond today to select wedding bands, I understand why he was so impressed.  We worked with Tom (the owner), who was very knowledgeable and patient.  He helped guide us through the process but did not push us in any way.  
I would definitely recommend Washington Diamond and look forward to working with them in the future.  Joanna N., 6/19/10  Washington, DC

Saturday
Sep042010

Not only does Tom crack me up on a regular basis, he is my go-to guy when it comes to jewelry. I purchased my first ring from another company in DC claiming the best prices and best quality, and it turns out that my diamond wasn't even up to snuff when compared to the GIA certificate. Tom showed me additional flaws he was shocked to find, then helped me be OK with the purchase at some other store, and then went on to help me find the perfect wedding rings!

He is a true gentleman, everyone at the store are always extremely friendly, helpful AND knowledgeable. You cannot beat their quality -- they have professional metallurgists and jewelers working on site, they even pour their own platinum, gold and silver rings from molten metal! If you need jewelry in DC, Northern Virginia or Maryland, it is worth your time to go to Washington Diamond. You will always leave extremely satisfied.  8/18/08

Friday
Sep032010

Tom designed a custom pendant piece for my wife, and customized both of our wedding bands. He was helpful, honest, and amusing through the entire process and both times that I worked with him. Whether or not you are in the DC area, make it a point to see Tom for your fine jewelry needs. July 10, 2007 Christian M.

Friday
Sep032010

My fiance and I worked with Tom to create a bridal set, and I was most interested in finding a good quality diamond at a reasonable price. I had researched diamonds enough such that I thought I knew exactly what I wanted. But Tom educated me and offered helpful advice. He helped me select a slightly different diamond that was a much better buy than what I had originally planned.

And for those who think buying a diamond over the Internet is a better deal, I can say I believe my diamond was far higher quality for the same price than diamonds I had researched at online providers. Tom was very professional, trustworthy, and great to deal with. We'll definitely be repeat customers...L.C. West Virginia

Friday
Sep032010

Great customer service - every one in the shop is knowledgeable, helpful, and fun! The best pricing, quality, and environment in which to shop for and purchase diamonds and fine jewelry. It is a small intimate store with a very BIG effect. Oh, and they have a starbucks coffee machine....not that it matters-:) Thanks. by Margaret Rose


Friday
Sep032010

Thank you guys so much. I wanted to let you know that my wife almost fell out of bed when I gave her the anniversary band you helped me with. - Colin

Friday
Sep032010

Most helpful, best customer service and competitive pricing. ..M.D.

Friday
Sep032010

Thanks for all your help on the ring I purchased before Christmas. It was a glowing success. I am now happily engaged and my fiancée has a ring that she and I are very proud of. Thanks again...RH

Friday
Sep032010

More comfortable atmosphere. I felt less like I was being sold a ring and more like I was being helped to make an informed purchase.

Friday
Sep032010

Tom, I just wanted to thank you for all of your assistance, understanding, and patience in helping me select the ideal diamond and setting. She absolutely loves it and it looks amazing. You were a big help and it was a pleasure doing business with you.

I'll be sure to continue using your services in the future, and will be sure to refer any of my family and friends who are in the market for jewelry Thanks again and take care. Mike L

Friday
Sep032010

Classy, non invasive reception; helpful and attentive staff. ..J.H.S.

Friday
Sep032010

Washington Diamond was willing to help us during a time when the other jewelers said "can't do it" or "wasn't willing"...I-M M.

Friday
Sep032010

I just wanted to thank you for the wonderful service I received at Washington Diamond. I proposed to Sheryl the other night and she absolutely loved the ring. You were a great help! E.G.

Friday
Sep032010

Thank you so much for all your help in picking out the right diamond. Your knowledge, experience, and genuine friendliness made the whole process of buying a diamond ring painless and stress-free. I came to Washington Diamond with high expectations based on various reviews and recommendations. You surpassed all of those expectations. Again, Thank you. A.K.