Extremely professional and great customer service! They work by appointment only which is to your benefit since they focus on you! They are not pushy, nor do they have to be...their rings are gorgeous...you are going to want to buy from them! We will most definitely be repeat customers at this store.  Stefanie, 1/17/09

Well, I picked my pieces up today and I must tell you, they are gorgeous. I'm always a little concerned since I'm never there in person but this is my fifth purchase I believe and I've never been disappointed. Thanks for your patience with me and for beautiful jewelry. My friends will be jealous! ... P. Jaske, Menomonee Falls, WI

I picked up Molly's engagement ring yesterday afternoon, and it's gorgeous. She is going to be ecstatic when she sees it. Hell, I'm ecstatic and I'm not even the one who's going to be wearing it. All of the paperwork was in order, the service was great, and I have only good things to say about the whole experience. Thank you for all of your help. I look forward to pointing other folks in Washington Diamond's direction. - B. Patterson