My now-fiance and I went to Washington Diamond to purchase my engagement ring. After numerous chain store disappointments with high prices, low quality and varying degrees of professionalism, I searched for a local jewelry store. I found Washington Diamond, and I'm glad I did. I love the appointment-only setting and the individual attention. We walked in with a very specific budget and wants in a ring, and I now have the perfect ring on my finger. We were shown one exquisite diamond. I never thought we could afford the quality of this diamond, but our sales person found the perfect diamond and provided it within our budget. There was no haggling and strange sales, he simply said, "Okay, we can do this diamond for this price with this setting, and the total will be..." And it was right on track. I know that I would have gotten a much lesser quality ring had we stuck with chains-- namely Jared. I am thrilled with it and our experience. My fiance feels comfortable enough in the store to go back for future gifts. There was no pressure, no gimmicks... Just professional courtesy and a desire to make the consumer happy. We will be going back for our wedding rings!!  Stephanie L. 10/22/10

Steve in Reston, VA: I recently purchased a pair of earrings from the Washington Diamond in Falls Church, Virginia. The diamonds were a gift for my wife for our wedding anniversary. I had spent a considerable amount of time looking for the perfect pair of earrings at the best price. I had checked all of the big brand stores in the Washington D.C./ Northern Virginia area and found that Washington Diamond consistently provided a better quality diamond at a better price, with impeccable service. Each of the staff members we dealt with at Washington Diamond was very knowledgeable and helpful. They took the time to help me make the right purchase and never pressured me. In addition to exquisite diamonds, their custom made settings were absolutely incredible. I am now a committed customer and will save a lot of time in the future by going straight to Washington Diamond. 10/14/10

We have purchased a number of items from Washington Diamond and all of the pieces are exquisite.

They custom designed our wedding rings for us and even let my husband pick the diamond and cut he desired. Two years later, we still couldn't be happier with their look and quality, and the service we receive is the very best!  Peggi G., 7/25/09  Manassas, VA

My husband and I had a wonderful and satisfying experience at Washington Diamond. This was the 3rd place we went to find the perfect engagement ring for me so going in we were quite leery. We had a really bad experience with Jared where they sold us a stone that after we got it appraised, which we paid for, was valued at half of what we paid for it. When we went to them to rectify the problem they wouldn't pay for a second appraisal and they kept telling us that they were going to stand by their product. Needless to say we returned the engagement ring and cancelled the orders for the wedding bands.

My husband found Washington Diamond online and made an appointment and from the moment we stepped into the showroom we were treated warmly and professionally. We sat down with Tom and he pulled out several stones and even offered to make whatever I wanted. Our consultation with Tom was so educational and professional that we found a setting we liked and purchased a stone that we had not even seen because he had just purchased it and it was coming that next morning but we felt so confident in Tom's word and expertise that we would be completely satisfied with our purchase we agreed to it. And we were surprised. Both of us were so very pleased and stunned at how beautiful my ring looked, even his sales staff was complimenting the ring. The clarity and color of the diamond is exquisite. Its been a year since we bought all our rings and I still get mouth dropping compliments on my set. Thank you Tom and the whole Washington Diamond staff for everything that you do. We tell everyone we know to go see Tom at Washington Diamond, you won't be disappointed. A. Smith - Maryland, April 2010

Tom of Washington Diamond has been providing me with exquisite gifts of jewelry for my wife, at a reasonable cost, for over 20 years. He is a master of his craft and a delight to deal with. I recommend him wholeheartedly. March 8, 2009 J. C.

Thank you for sending on this appraisal. It was a pleasure to visit Washington Diamond again and purchase two very special pendants. Washington Diamond is a very special organization and I am privileged to be a client. Please pass on to Tom and the entire Team my sincere thanks for once providing outstanding customer care and having a very exceptional selection of exquisite items which are truly treasured...Warm Regards, Jack S. - London, England

Tom, I want to thank you and your team for everything they accomplished and did to make our wedding special and to provide Rosemary with an exquisite retirement gift. I have truly found my jeweler and look forward to a continued relationship. It is a pleasure to work with such a outstanding, professional, customer orientated company. JK... London, England

Hi Tom, You were with a customer yesterday evening when I received the earrings. They are exquisite. I had already known that you had done right by me, but when I saw the appraisal I was even more appreciative of what you had done. It’s not just your business model that’s so winning, it’s you! Thank you so much! - Joanna H