I was very pleased with my experience in working with Washington Diamond to find my perfect engagement ring. I felt very good with the purchase and my fiancee LOVES the ring - success!! I worked with Walter and he was excellent. I never felt pressured or like I was being sold or steered into something I didn't want. Walter was very patient in working with me to understand the 4cs and how they may impact the finished product. I thought the in-house selection of ring styles and settings was excellent. In selecting the diamond, I felt confident that I was well informed on price and the quality of the stone within my budget. The service was excellent, the staff kept me informed on when the ring would be available and they were able to get me the finished ring in only a few days. After all the research online and visiting a number of area jewelers, I am very glad I choose to purchase at Washington Diamond. Sean L. 11/7/10
Entries in excellent (18)
My fiancé and I just purchased our wedding bands at Washington Diamond. From the outset, it was a great experience. We worked with Walter, who had previously sold me the engagement ring. He knows his stuff, is patient (when you are working with people trying on lots of rings that's important) and all around great to work with.
Washington Diamond has excellent jewelry at a great price and is convenient to get to. I come from a long line of referrals to Washington Diamond and did my homework (shopped around) before I went. You won't be disappointed. My fiancé is thrilled with her engagement ring and has received many compliments. Once we add the wedding band in a couple of months it will look even better. Jason T 10/20/10
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wedding My fiance and I cared about finding a jeweler that was educated about conflict diamonds and (obviously) did not sell them. We also wanted to use a local jeweler to buy our rings. Washington Diamond came up right away in our initial search. Of all of the websites for local jewelers that we visited, theirs was the only one that provided clear information about what a conflict diamond is and how to be sure that you are buying a safe diamond.
While this is what initially attracted us to Washington Diamond, we had an excellent experience with the staff. The service was phenomenal, and they had a wide variety of styles to choose from. They offered lots of information and answered all of our many questions. After purchasing the engagement ring with them, we went back to buy all of our wedding bands from them too.
I couldn't recommend them more highly. Washington Diamond is a socially-conscious AND customer-conscious business. Amy M., 3/22/10 Arlington, VA
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style Washington Diamond was an excellent jeweler for our wedding jewelry. I got my wife's engagement ring there, as well as our wedding bands. The customer service was excellent, and the sales team very comfortably helped walk us through our first purchase of a diamond ring. The value for our money was very good. K & A, 10/11/09
This place is GREAT! A local place with top notch customer service!
My husband got my engagement ring there because out of all the other places this was the only one that really had great customer service. I had to take my ring to get resized, and during the process the sales people were extremely professional and friendly.
We had such a great experience that we got our wedding bands there!! The selection was great and again, the service was excellent!
We look forward to using them for all our fine jewelry purchases in the future. K & M, 2/24/07
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wedding Dear Tom, Just wanted to take a minute to thank you and all your staff for the "once again" excellent service and professionalism. When we purchased our diamond from you nearly nine years ago we knew that we had made a fantastic choice in choosing your company. Your business and your staff are professional, kind and extremely knowledgeable. You are a "big diamond company" that is able to maintain are warm, friendly, comfortable atmosphere. Your staff is genuinely excited for their clients to walk away wearing a beautiful diamond. They are proud of their work and deserve to be proud. A diamond is a fabulous stone, but when set in such care and in just the right way it makes it even more perfect! You are all in the right line of work!Thanks again...We love it!...R&FS, Vienna, VA 8/21/01
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stone I just wanted to let you know that She is absolutely thrilled with her rings and earrings. She was surprised and had no clue that we upgraded her setting. That's exactly why we enjoy shopping at your store, excellent customer service. She can't stop looking at her new setting and thinks that I'm the man, and after all that's most important. When she is happy, I'm happy. Thank you! Looking forward to our next upgrade. Thanks again, and please let your staff know that once again everything was perfect and that we couldn't be more pleased ... Vincent P., Rockville, MD
Hi Tom - I just wanted to follow up and tell you that the ring you made for me (actually, for Her) is absolutely stunning. In addition, I found the evaluation and purchase process to be very comfortable, even enjoyable. I felt like you were my partner in finding a ring that suited my preferences and budget. You didn't pressure me and you gave me your honest opinion. Your prices were competitive with my other options. All in all, an excellent experience. I'm planning to give it to her this weekend. I think it will be a big hit. Much appreciation. - Steve B.
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stunning We would like to thank you for the excellent service you provided us. The engagement ring turned out beautifully and we couldn't be happier with the quality and value of the setting. We also appreciate your thoughtful advice regarding how best to honor the history of the 100-year-old family diamond used for the ring. Your expertise, professionalism, and sense of humor turned what we expected to be an intimidating experience into a fun and enjoyable one. We were thoroughly impressed with Washington Diamond and have already recommended you to several friends and family members. We plan to make Washington Diamond our family jeweler. Thanks again and best wishes...Sincerely, Eben and Erin
Excellent personal service at a reasonable price, but even if it weren't absolutely the cheapest price, the service is well worth it...CJ.
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