Reviews

Entries in educate (17)

Saturday
Nov132010

Best Diamond Education Services for First… I recently was looking for a diamond engagement ring while knowing absolutely nothing about diamonds or rings at all.  After a considerable amount of researching the internet for info and potential places I happened upon Washington Diamond and signed up for an hour meeting to learn more about the process of finding and buying the perfect diamond ring.  With absolutely zero pressure to buy from them, Tom Daube went through just about everything there was to know about diamonds.  Ultimately I decided to come back and purchase my fiances ring from them after the experiencing their wonderful customer service, custom hand crafted rings and very reasonable prices.  Very highly recommend!  --Matt K, Arlington 10/27/10

Saturday
Nov132010

Evidently I was in the 33% of purchasers that are male buying the ring on their own, that is with out the future fiance' or another friend of the female persuasion to guide their decisions. I wanted the ring to be something that I had decided upon. Through the truly educational experience, I basically readjusted my original assumptions as far as the 4 c's parameters, and ended up with a much nicer ring for less money than I had earmarked from my internet research. All that, not to mention that my sales rep Walt was a genuine good guy who made the entire process very enjoyable exclusive of any pressure whatsoever. I suspect Washington Diamond knows the quality of their service, product and price, so there is no need for typical salesmanship. Needless to say, I highly recommend them. John T. Hoover, III‎  10/6/10

Saturday
Sep042010

Awesome! I got the most fantastic deal on a platinum band that no one in this century could beat!  We worked with Tom, who seems a little reserved at first, but once he gets talking he's very informative and fun to work with! Could not have asked for nicer people to meet and could not trust this jeweler more. I will come back again and again.  K.H.  Stafford, VA  6/9/10

Saturday
Sep042010

I was a diamond novice looking for a special stone for my wife.  I searched online for a loose diamond and ended up making my purchase from Washington Diamond.  They came highly rated and I was not disappointed.  I worked with Walter Via who patiently took the time, both in person and by email, and provided the information necessary to help me make an informed purchasing decision.  I never felt sales pressure.  Washington Diamond prices were very competitive with online direct sellers and I could physically see the stone prior to purchase. I would highly recommend Washington Diamond.  Scott R. Manassas, VA  6/3/09

Saturday
Sep042010

Wow. I'm still amazed at the fabulous service and professionalism we received. I still look at my hand and say "Wow" when I look at my rings. The personal contact and fast replies to emails have been extremely helpful, especially since I now live in NC. The quality for the dollar is amazing, and I frequently check out their site for additional good deals. This isn't just a great diamond store, but a great jewelry store, a great custom jewelry maker, and really, good metal working artists who are helping to make the most important rings you'll ever wear. I have no regrets at all that we chose this company.

Their web site has a lot of information on it, but that only helps to figure out what you like and dislike, although I still occasionally browse their site just for fun. When you sit down and look at loose stones is when you get your real education. Also, we were the type of high maintenance folks who said, "we want a 3 stone design, but with pears on the sides...and we saw a setting at a different company's site that we like...what do you have like that?" They were able to make us exactly what we had in mind, with a much higher quality stone that we thought we could afford.

They are wonderful jewelers!  M, 6/5/08

Friday
Sep032010

My husband and I had a wonderful and satisfying experience at Washington Diamond. This was the 3rd place we went to find the perfect engagement ring for me so going in we were quite leery. We had a really bad experience with Jared where they sold us a stone that after we got it appraised, which we paid for, was valued at half of what we paid for it. When we went to them to rectify the problem they wouldn't pay for a second appraisal and they kept telling us that they were going to stand by their product. Needless to say we returned the engagement ring and cancelled the orders for the wedding bands.

My husband found Washington Diamond online and made an appointment and from the moment we stepped into the showroom we were treated warmly and professionally. We sat down with Tom and he pulled out several stones and even offered to make whatever I wanted. Our consultation with Tom was so educational and professional that we found a setting we liked and purchased a stone that we had not even seen because he had just purchased it and it was coming that next morning but we felt so confident in Tom's word and expertise that we would be completely satisfied with our purchase we agreed to it. And we were surprised. Both of us were so very pleased and stunned at how beautiful my ring looked, even his sales staff was complimenting the ring. The clarity and color of the diamond is exquisite. Its been a year since we bought all our rings and I still get mouth dropping compliments on my set. Thank you Tom and the whole Washington Diamond staff for everything that you do. We tell everyone we know to go see Tom at Washington Diamond, you won't be disappointed. A. Smith - Maryland, April 2010

Friday
Sep032010

Although I had read books, talked with friends, and done research on the internet on how to evaluate diamonds, I still had a great deal of anxiety on the day I came in to talk with you. I felt like you provided me with high quality information and insight into the aspects I should be looking for in a diamond, and that you addressed my questions professionally, respecting the fact that this was not a easy decision for anyone to make. The most important thing to me is that I walked out of your store feeling very happy with my purchase, and that my beautiful wife-to-be was going to be thrilled with the ring I had picked for her. I have also been happy with the service you have provided post-purchase. It is very nice to be able to call and speak to you personally, or one of your highly qualified staff about questions or concerns I have about how to care for the diamond, and other relevant issues. - KKT, Bethesda, MD

Friday
Sep032010

Thanks to you, I purchased a better diamond. You and your diamond buying guide educated me to the important facts about buying a diamond. Thank you for making this experience a pleasurable one...MF, Leesburg VA.

Friday
Sep032010

Walter Via - He is simply one of the nicest, most knowledgeable, and easy going guys I've ever met. When you meet with him, he REALLY goes above and beyond in assisting his customers make informed and great decisions. A genuinely good person. by D. McLachlan

Friday
Sep032010

WD is not like any other jewelery store. We bought our wedding rings from them in 2004, and every time I visit the store, they know me by name and ask about my husband and our new daughter. Since then, I have bought other pieces from them and will have them make a special ring for my Mother on her 50th Bday. We have had others ask about my wedding ring and if it was hand made just for me. When you buy from them, you know you are not getting a ring that another bride has. Their designs are unique and one of a kind.They are very personal but do not force you to buy from them. But rather make sure you are fully informed about the product, whether you purchase from them or not. They don't follow you around in the store, asking you 50 questions. No pressure whatsoever!! I will NEVER shop anywhere else. WD is the place for us!! by Shawnita Marshall

Friday
Sep032010

I've known Tom's family for 26 years - they are 'my' jeweler. Integrity - honesty - straight up consumer educators, and their first priority is to respect and ultimately serve the customer. And I know their inside values first hand, as I also worked for (and was trained by them) in the early 80's. by Elizabeth Wendel

Friday
Sep032010

Washington Diamond carries Canadian non-conflict diamonds, offers competitive prices, and has a friendly and informative sales staff. I bought my wife's engagement ring here and have never second-guessed my decision. Having considered much of the competition in my own search, I've gladly shared my recommendation of Washington Diamond with several friends." Thanks and best wishes...M. Hamilton

Friday
Sep032010

Taking the time to explain everything thoroughly and then not putting any pressure on me to buy. ..S.B.

Friday
Sep032010

I chose Washington Diamond for its location initially, but after stopping by it was Tom's patience and ability to educate without condescending that made me buy.

Friday
Sep032010

More comfortable atmosphere. I felt less like I was being sold a ring and more like I was being helped to make an informed purchase.