My husband and I purchased our wedding bands at Washington Diamond last year.  Tom and his team are fantastic.  Since we have come back to repair some old family jewelry, purchase gifts for a family member, and to purchase an additional ring.

Great selection and outstanding customer service.  I highly recommend anyone considering a jewelry purchase to make an appointment at Washington Diamond.  A.E., 5/16/10  Arlington, VA

Tom at Washington Diamond is absolutely wonderful. He truly listens to his customers, educates them, and doesn't push anything on them. With Tom, you don't feel like you are getting sales b. s. You are getting the truth. Tom definitely wants every person who walks into his store to become a customer, but he honestly understands when, for whatever reason, someone doesn't end up purchasing from him. We got my engagement ring and our wedding rings from Tom, and absolutely love everything we purchased.  Katie, 10/16/09

Washington Diamond was an excellent jeweler for our wedding jewelry. I got my wife's engagement ring there, as well as our wedding bands. The customer service was excellent, and the sales team very comfortably helped walk us through our first purchase of a diamond ring. The value for our money was very good.   K & A, 10/11/09

These guys are wonderful to work with! My husband was thrilled with their service while shopping for engagement rings and really liked their unique selections. Walter was great to work with for both the engagement ring and the wedding bands. They have a wonderful dedication to service. I stop by for my free ring cleanings and I'm in and out in under 10 minutes.

A great value with wonderful customer service. You can't beat it!   Susan, 8/16/09

Extremely professional and great customer service! They work by appointment only which is to your benefit since they focus on you! They are not pushy, nor do they have to be...their rings are gorgeous...you are going to want to buy from them! We will most definitely be repeat customers at this store.  Stefanie, 1/17/09

This place is GREAT! A local place with top notch customer service! 

My husband got my engagement ring there because out of all the other places this was the only one that really had great customer service. I had to take my ring to get resized, and during the process the sales people were extremely professional and friendly. 

We had such a great experience that we got our wedding bands there!! The selection was great and again, the service was excellent!

We look forward to using them for all our fine jewelry purchases in the future.  K & M, 2/24/07

Outstanding customer service! We got our wedding bands from Washington Diamond and had a wonderful experience. Tom and the rest of his team are top-notch. Make sure to consider them for any important jewelry purchase.  Artemis B.

The best jewelry experience I've ever had - their customer service is stellar, they are patient through the process, and the quality is outstanding. They have beautiful things and if you don't see something you like, they'll make it for you! They are only happy if you are happy. I recently purchased a new setting there and my Mom liked it so much she had hers reset too!  Paige C.

Thank you for sending on this appraisal. It was a pleasure to visit Washington Diamond again and purchase two very special pendants. Washington Diamond is a very special organization and I am privileged to be a client. Please pass on to Tom and the entire Team my sincere thanks for once providing outstanding customer care and having a very exceptional selection of exquisite items which are truly treasured...Warm Regards, Jack S. - London, England

Tom, I want to thank you and your team for everything they accomplished and did to make our wedding special and to provide Rosemary with an exquisite retirement gift. I have truly found my jeweler and look forward to a continued relationship. It is a pleasure to work with such a outstanding, professional, customer orientated company. JK... London, England

I just wanted to let you know that She is absolutely thrilled with her rings and earrings. She was surprised and had no clue that we upgraded her setting. That's exactly why we enjoy shopping at your store, excellent customer service. She can't stop looking at her new setting and thinks that I'm the man, and after all that's most important. When she is happy, I'm happy. Thank you! Looking forward to our next upgrade. Thanks again, and please let your staff know that once again everything was perfect and that we couldn't be more pleased ... Vincent P., Rockville, MD

Washington Diamond has fantastic customer service. They are professional, thorough, above all, honest! I was skeptical about purchasing my wedding ring online, but they made it a very positive experience. by Lynda Hamilton

They have the best customer service, selection, quality and prices. And don't forget Tom who is totally wonderful. You tell him what you are looking for and the price range and he comes up with it on the spot. Every purchase is private and not in front of other shoppers. I wouldn't go anywhere else. by A Phillips

The customer service is outstanding. They don't try to sell you something you don't want--I turned down 3 perfectly good diamonds before I found the one that was perfect for me. Never did the sales representative pressure me to accept one of the first three stones he showed me or try to convince me that my hesitations were unwarranted. I highly recommend Washington Diamond. by Melissa Thaxton

Beautiful & unique custom diamond settings and awesome customer service! We've been customers for 16+ years! We moved out of the area but still come back to visit and continue to use Washington Diamond because of all that I said above and most importantly, we trust them. by Holly Morello