Walter made the experience of buying an engagement ring easy and stress free. I told him what I was looking for and my budget, we drew up a sketch and picked out a stone. Instead of a diamond my girlfriend wanted a sapphire. Walter found various sapphire stones for me to chose from and explained to me the best cut for what I wanted. The ring looks wonderful, she said yes and everyone comments on how amazing the ring looks. It was a great experience and I highly recommend them. I recommend knowing what you want, what you want to spend and the ring size before making an appointment. I would use them again.  William W. 10/19/2010

Wow. I'm still amazed at the fabulous service and professionalism we received. I still look at my hand and say "Wow" when I look at my rings. The personal contact and fast replies to emails have been extremely helpful, especially since I now live in NC. The quality for the dollar is amazing, and I frequently check out their site for additional good deals. This isn't just a great diamond store, but a great jewelry store, a great custom jewelry maker, and really, good metal working artists who are helping to make the most important rings you'll ever wear. I have no regrets at all that we chose this company.

Their web site has a lot of information on it, but that only helps to figure out what you like and dislike, although I still occasionally browse their site just for fun. When you sit down and look at loose stones is when you get your real education. Also, we were the type of high maintenance folks who said, "we want a 3 stone design, but with pears on the sides...and we saw a setting at a different company's site that we like...what do you have like that?" They were able to make us exactly what we had in mind, with a much higher quality stone that we thought we could afford.

They are wonderful jewelers!  M, 6/5/08

My engagement ring is an oval diamond in a bezel setting designed by Washington Diamond. The compliments I get on it are amazing and non-stop. And the appraiser was very impressed with the quality of workmanship as well as the diamonds. Then, to make it even more amazing, WD designed a custom wedding band to suit the way I like to wear my rings that still looks like the two are a matched set. We also got my husband's plain platinum band from WD. The service has always been wonderful, and their staff is warm and very helpful when you have questions. I cannot recommend them strongly enough.  Kammy S.

Tom produced superior wedding bands for my wife and I. We were amazed at his craftsmanship and detail. He walked us through each step of the process--his patience, knowledge and service were all first class. It was an unreal experience having OUR rings handcrafted by a man who takes specific pride in his trade. We couldn't be happier with the bands! June 6, 2008 D.S.

I wanted to take a quick moment to send you a 'Thanks' e-mail for everything regarding this latest jewelry purchase (Her aquamarine ring). Trying to juggle the logistics of when to pick it up, combined with the uncertainty surrounding when the baby would show up added a new level of stress. But everything you did was great. I can’t thank you enough for that, and then Andrew delivering the ring to us the day we brought home our new son from the hospital was really just amazing. I wish I could drop by in person to say thanks, but trying to adjust to having a newborn is a pretty big task. I was already a dedicated Washington Diamond customer, but now I can easily say I will be a customer for life. I’ll continue to recommend you to all my friends and family, without any reservations. Thanks again for everything. - Pete L. Arlington, VA

Everyone, of course, compliments the ring and a number of people are amazed that I picked it out "myself" (once again... THANK YOU). A woman at her work took her aside and said something to the effect, "I didn't want to say it in front of the other girls, but that is the most beautiful engagement ring I have ever seen."...TT, Alexandria VA

They are willing to work with you on any request you may have. They are not stuffy like some big brand names, but their quality is amazing. We recommend them to everyone we know! by Lindsay Patterson

The best product (stones, metals) I have seen in the area and amazing customer service. by Dan M.

Tom, I just wanted to thank you for all of your assistance, understanding, and patience in helping me select the ideal diamond and setting. She absolutely loves it and it looks amazing. You were a big help and it was a pleasure doing business with you.

I'll be sure to continue using your services in the future, and will be sure to refer any of my family and friends who are in the market for jewelry Thanks again and take care. Mike L